I am a student at Bloom and I forgot the password to My EBSCOhost account and I tried resetting the password but it won't let me. Every time I enter a new password, it won't let me confirm it to make the change.
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Since this account is under EBSCO's control, not the library's, you may also want to contact EBSCO and open a ticket with them, being as explicit as possible (that is, give them the links you're using and the error messages you get). Here's a link where you can open a ticket: https://connect-ebsco-com.proxy-bloomu.klnpa.org/s/contactsupport?language=en_US
If the problem persists, let us know and we'll do more troubleshooting.
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